Order Cancellation Policy


Order Cancellation Policy

At Oskar Jacket, we understand that sometimes customers may need to cancel an order. However, since each product is processed with care and may involve custom sizing or production, we have set specific terms for order cancellations.

Cancellation Terms & Deductions

Before proceeding with cancellation, please carefully review the following conditions:

  • If an order is canceled within 3 days of purchase, a 25% deduction will be applied to cover processing and administrative costs.

  • If the order is canceled within 7 days, a 45% deduction will apply.

  • No cancellations are accepted after 7 days from the order confirmation date under any circumstances.

These policies help us manage material usage, labor costs, and backend operations efficiently while continuing to offer top-quality service to our customers.

Contact Detail

Company Name: William Jack Real Leather PVT LTD
 
Company Number: 80 636 845 200
 
US Office Address: 7901 4th St N # 6187 St. Petersburg, FL 33702
 
AUS Office Address: 8/10 Treves St, Merrylands NSW 2160, Australia
 
Email: sales@oskarjacket.com
 
Contact No: +61 416 553 473
 
Business Hour: Monday – Friday, 9:00 AM to 6:00 PM (FL, USA – GMT-4)
 
Response Time: We aim to respond within 24 Business Hours